Service Plans
Service Plans
Cyberoam Global Support and Maintenance center offers professional technical support services to Cyberoam iView. The team's comprehensive support service includes technical assistance via email, phone, and chat.
Cyberoam's support team has consistently strived and delivered technical expertise and proactive support needed to ensure secure and optimal performance to its global customer base.
Multi-Tier Service Plans
Cyberoam offers software service plans that includes deployment and support.
Please note: Cyberoam customers having up to 2 Cyberoam UTM appliances will be provided free complimentary support if they have a valid support contract for both their Cyberoam UTM appliances.
* Number of Appliances is the maximum number of devices/products integrated with Cyberoam iView.
** Silver Service is free for Cyberoam customers (Both the appliances should have a valid support contract).
Cyberoam's support team has consistently strived and delivered technical expertise and proactive support needed to ensure secure and optimal performance to its global customer base.
Multi-Tier Service Plans
Cyberoam offers software service plans that includes deployment and support.
Please note: Cyberoam customers having up to 2 Cyberoam UTM appliances will be provided free complimentary support if they have a valid support contract for both their Cyberoam UTM appliances.
| Number of Appliances * | Service Plan | Support Timings | Contact Mode | Price in USD |
| 2 | Silver ** | 8 x 5 | Phone, Email, Chat | $699 |
| 2 | Gold | 24 x 7 | Phone, Email, Chat | $999 |
| 5 | Platinum | 8 x 5 | Phone, Email, Chat | $1,499 |
| 5 | Diamond | 24 x 7 | Phone, Email, Chat | $1,999 |
| More than 5 | Please contact us for customized plan | |||
* Number of Appliances is the maximum number of devices/products integrated with Cyberoam iView.
** Silver Service is free for Cyberoam customers (Both the appliances should have a valid support contract).